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  1. Sound Travel Group Limited
  2. General

General

Amendments and Cancellations

  • Can I change the ticket in my package?
  • Can I change my hotel?
  • My package confirmation is incorrect, how can I fix this?
  • How to I extend my stay?
  • I need to cancel my package, can I get a refund?
  • Is it possible to change the date of a package?
See all 7 articles

General Enquiries

  • Ticketmaster Hotel Package Information
  • Does my package include transport to the venue?
  • Do you need the rest of my parties names?
  • My friend transferred the tickets through Ticketmaster, why haven't I had any updates on the hotel yet?
  • When will my tickets arrive?
  • What happens in the event of industrial action affecting travel?

Hotel Queries

  • I have booked a package with two tickets, how many rooms will we be allocated?
  • I have contacted the hotel and they do not have my name, why is this?
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